About us

Driven by a desire to improve lives.

Click below to hear Wilsons story

Solving housing problems

with passion, efficiency, and bespoke technology

Bercleys Properties is a property acquisition and management company driven by an unwavering desire to improve lives and provide housing for some of society’s most vulnerable individuals.
Established over twenty years ago, we began by focusing on the Private Rental Sector (PRS), providing asset management for investors who sought a more ethical and socially conscious approach to property investment.
This method quickly led to partnerships with local authorities, supporting them in discharging their housing duties and becoming a trusted partner in managing the full tenant housing cycle. It also marked the beginning of a technological journey that infused our expertise with the certainty of data insights and rapid-response solutions, aided by our own bespoke technology platform.

We only care about attitude and skill. Nothing else.

Our mission is to improve the lives of tenants and support our partners in providing the best social housing and care in our sector. We have no time for outdated systems or attitudes, only a strong desire to find better ways of working, better ways to provide certainty and security for tenants, and better ways to deliver and simplify processes for partners.

Our people are chosen for their ability to understand the difficult social challenges many of our tenants face and to use that empathy to find quicker, more effective ways to resolve problems.

Sadly, it’s unlikely that we’ll ever see a world without homelessness, but in the meantime, Bercleys Properties will always be here, doing everything we can to alleviate this terrible plight in the areas we serve. It’s currently the best we can do, but we’ll never stop looking for ways to go further.

Our six core values

Our values are like sacred stones, grounding our approach in a way that doesn’t see the negative – just opportunity for betterment.

Empathy

We approach every situation with understanding and a heartfelt commitment to fairness. Non-judgmental, compassionate, and guided by a strong sense of justice.

Pioneering

We find strength in challenging convention and thinking boldly. Continually pursuing greater efficiency and competence in everything we do.


Transparency

We believe in openness and accountability. Every request and response is tracked, every KPI delivered — no half-baked promises, no hidden gaps.

Reliability

Getting things done is core to everything we do. Acting quickly, communicating clearly, and following through with our promises every time.

Integrity

We don’t hide from difficult situations or uncomfortable truths. Doing the right thing is non-negotiable. It’s how trust is built and how it stays.

Enjoyment

Enjoying what we do is a must.
It fuels us with positivity — a mindset that permeates all that we do and, luckily, it’s infectious.

Empathy

We approach every situation with understanding and a heartfelt commitment to fairness. Non-judgmental, compassionate, and guided by a strong sense of justice.

Pioneering

We find strength in challenging convention and thinking boldly. Continually pursuing greater efficiency and competence in everything we do.

Transparency

We believe in openness and accountability. Every request and response is tracked, every KPI delivered, no half-baked promises, no hidden gaps.

Reliability

Getting things done is core to everything we do. Acting quickly, communicating clearly, and following through with our promises every time.

Integrity

We don’t hide from difficult situations or uncomfortable truths. Doing the right thing is non-negotiable. It’s how trust is built and how it stays.

Enjoyment

Enjoying what we do is a must.
It fuels us with positivity, a mindset that permeates all that we do and, luckily, it’s infectious.

If you have any questions about how we work, please do get in touch.
We’d love to hear from you.

Campaign Terms

Bercleys Website Launch Donation Campaign – Terms

Promoter
This campaign is run by Bercleys Properties Ltd.

Campaign Period
The campaign runs from 01 March 2026 to 30 March 2026 at 23:59 UK time. Submissions received outside this period will not count.

Charity Partner
All funds raised through this campaign will be donated to Hackney Night Shelter (Hackney Doorways), a registered UK charity supporting individuals experiencing homelessness in Hackney.

Donation Mechanism
Bercleys will donate £1 for each verified unique submission made through the campaign form during the campaign period.

What counts as a verified submission
A verified submission means a genuine, individual entry which:

  • contains valid contact details
  • is not a duplicate
  • is not automated, fraudulent, or abusive

Bercleys reserves the right to exclude submissions it reasonably believes do not meet these criteria.

Live total display
The live total shown on the website reflects verified submissions recorded by our system and may update periodically rather than in real time.

Donation payment
The final donation total will be calculated after the campaign closes and will be donated in full to Hackney Night Shelter (Hackney Doorways). Confirmation of the donation will be published on this page or on the Bercleys website.

No purchase required
Participation is free and no purchase or payment is required.

Use of personal data
Personal information provided is used only to validate submissions, prevent duplication, and administer the campaign, in accordance with our Privacy Notice.

Liability
Bercleys reserves the right to amend, suspend, or withdraw the campaign if necessary due to technical issues, fraud, or circumstances beyond its reasonable control.

Governing law
These terms are governed by the laws of England and Wales.

Privacy Notice – Campaign Submissions

Bercleys Properties Ltd collects your name, email address, and phone number solely to:

  • verify your submission
  • prevent duplicate or automated entries
  • administer this Hackney Night Shelter donation campaign

We do not use this information for marketing unless you separately opt in.

Your data is stored securely and retained only for as long as necessary to complete the campaign and verification process.

You have the right to request access to or deletion of your personal data at any time.

For full details, please see our main Privacy Policy or contact us at: reception@bercleys.com

Wilson’s Story

When Wilson first entered Temporary Accommodation, he found himself placed miles away from everything that grounded him. His room was in Woolwich; his family, support network, and entire sense of home were in Hackney. What should have been a short-term placement became a long stretch of isolation. For someone known for lifting the mood of an entire room with his smile, this period was profoundly difficult. Wilson described feeling disconnected, lonely, and unsure how to move forward.

When Bercleys acquired the property in which Wilson was living, our team took the time to speak with him and understand his situation properly. It became clear that the distance from Hackney had taken a real emotional toll. Wilson had been trying to hold things together on his own, but what he needed was stability, proximity to his family, and the chance to rebuild his life in an area he actually recognised as home.

One evening, Wilson reached out to his property manager and simply asked whether there was any way he could return to Hackney. He explained that he was willing and able to sustain a tenancy, but he needed to be closer to the people who mattered to him.

From there, our team worked alongside Wilson to identify a suitable and affordable home back in Hackney. We guided him through the process, ensured his needs were heard, and supported him at each step. Within a short period, Wilson moved into his own flat in the borough he grew up in – a place where he could reconnect with family, rebuild his routine, and get back to feeling like himself.

Today, Wilson is settled, thriving, and living independently in Hackney. He is close to his support network again, and importantly, he is no longer in Temporary Accommodation or reliant on public funding. What began as a situation of isolation has become a story of genuine stability, dignity, and a return to community.

Wilson often says that being brought back home gave him more than just a tenancy – it gave him his life back.

December 2024