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Bercleys Website Launch Donation Campaign – Terms

Privacy Notice – Campaign Submissions

Bercleys Properties Ltd collects your name, email address, and phone number solely to:

• verify your submission
• prevent duplicate or automated entries
• administer this Hackney Night Shelter donation campaign

We do not use this information for marketing unless you separately opt in.

Your data is stored securely and retained only for as long as necessary to complete the campaign and verification process.

You have the right to request access to or deletion of your personal data at any time.

For full details, please see our main Privacy Policy or contact us at: reception@bercleys.com

Wilson’s Story

When Wilson first entered Temporary Accommodation, he found himself placed miles away from everything that grounded him. His room was in Woolwich; his family, support network, and entire sense of home were in Hackney. What should have been a short-term placement became a long stretch of isolation. For someone known for lifting the mood of an entire room with his smile, this period was profoundly difficult. Wilson described feeling disconnected, lonely, and unsure how to move forward.

When Bercleys acquired the property in which Wilson was living, our team took the time to speak with him and understand his situation properly. It became clear that the distance from Hackney had taken a real emotional toll. Wilson had been trying to hold things together on his own, but what he needed was stability, proximity to his family, and the chance to rebuild his life in an area he actually recognised as home.

One evening, Wilson reached out to his property manager and simply asked whether there was any way he could return to Hackney. He explained that he was willing and able to sustain a tenancy, but he needed to be closer to the people who mattered to him.

From there, our team worked alongside Wilson to identify a suitable and affordable home back in Hackney. We guided him through the process, ensured his needs were heard, and supported him at each step. Within a short period, Wilson moved into his own flat in the borough he grew up in – a place where he could reconnect with family, rebuild his routine, and get back to feeling like himself.

Today, Wilson is settled, thriving, and living independently in Hackney. He is close to his support network again, and importantly, he is no longer in Temporary Accommodation or reliant on public funding. What began as a situation of isolation has become a story of genuine stability, dignity, and a return to community.

Wilson often says that being brought back home gave him more than just a tenancy – it gave him his life back.

December 2024