Tenant Portal Registration

Register to access the Bercleys Tenant Portal and manage your tenancy more easily.

Tenant Portal Access

Register for the Bercleys Tenant Portal

Register to access the Bercleys Tenant Portal and manage your tenancy more easily. Through the portal you will be able to report maintenance issues, track updates, and stay connected with our team. Please complete the form below and our team will review your registration and provide access instructions.

Registration Form

    Campaign Terms

    Bercleys Website Launch Donation Campaign – Terms

    Promoter
    This campaign is run by Bercleys Properties Ltd.

    Campaign Period
    The campaign runs from 01 March 2026 to 30 March 2026 at 23:59 UK time. Submissions received outside this period will not count.

    Charity Partner
    All funds raised through this campaign will be donated to Hackney Night Shelter (Hackney Doorways), a registered UK charity supporting individuals experiencing homelessness in Hackney.

    Donation Mechanism
    Bercleys will donate £1 for each verified unique submission made through the campaign form during the campaign period.

    What counts as a verified submission
    A verified submission means a genuine, individual entry which:

    • contains valid contact details
    • is not a duplicate
    • is not automated, fraudulent, or abusive

    Bercleys reserves the right to exclude submissions it reasonably believes do not meet these criteria.

    Live total display
    The live total shown on the website reflects verified submissions recorded by our system and may update periodically rather than in real time.

    Donation payment
    The final donation total will be calculated after the campaign closes and will be donated in full to Hackney Night Shelter (Hackney Doorways). Confirmation of the donation will be published on this page or on the Bercleys website.

    No purchase required
    Participation is free and no purchase or payment is required.

    Use of personal data
    Personal information provided is used only to validate submissions, prevent duplication, and administer the campaign, in accordance with our Privacy Notice.

    Liability
    Bercleys reserves the right to amend, suspend, or withdraw the campaign if necessary due to technical issues, fraud, or circumstances beyond its reasonable control.

    Governing law
    These terms are governed by the laws of England and Wales.

    Privacy Notice – Campaign Submissions

    Bercleys Properties Ltd collects your name, email address, and phone number solely to:

    • verify your submission
    • prevent duplicate or automated entries
    • administer this Hackney Night Shelter donation campaign

    We do not use this information for marketing unless you separately opt in.

    Your data is stored securely and retained only for as long as necessary to complete the campaign and verification process.

    You have the right to request access to or deletion of your personal data at any time.

    For full details, please see our main Privacy Policy or contact us at: reception@bercleys.com

    Wilson’s Story

    When Wilson first entered Temporary Accommodation, he found himself placed miles away from everything that grounded him. His room was in Woolwich; his family, support network, and entire sense of home were in Hackney. What should have been a short-term placement became a long stretch of isolation. For someone known for lifting the mood of an entire room with his smile, this period was profoundly difficult. Wilson described feeling disconnected, lonely, and unsure how to move forward.

    When Bercleys acquired the property in which Wilson was living, our team took the time to speak with him and understand his situation properly. It became clear that the distance from Hackney had taken a real emotional toll. Wilson had been trying to hold things together on his own, but what he needed was stability, proximity to his family, and the chance to rebuild his life in an area he actually recognised as home.

    One evening, Wilson reached out to his property manager and simply asked whether there was any way he could return to Hackney. He explained that he was willing and able to sustain a tenancy, but he needed to be closer to the people who mattered to him.

    From there, our team worked alongside Wilson to identify a suitable and affordable home back in Hackney. We guided him through the process, ensured his needs were heard, and supported him at each step. Within a short period, Wilson moved into his own flat in the borough he grew up in – a place where he could reconnect with family, rebuild his routine, and get back to feeling like himself.

    Today, Wilson is settled, thriving, and living independently in Hackney. He is close to his support network again, and importantly, he is no longer in Temporary Accommodation or reliant on public funding. What began as a situation of isolation has become a story of genuine stability, dignity, and a return to community.

    Wilson often says that being brought back home gave him more than just a tenancy – it gave him his life back.

    December 2024